Our Privacy Policy
Effective
August 1, 2011
We, HostFrye, are
committed to protecting any data that we collect concerning you. By using our
services you agree to the use of the data that we collect in accordance with
this Privacy Policy. We, additionally, are firmly committed to the principles
of the EU-US and US-Swiss Safe Harbor program setup by United States Department
of Commerce, the European Union (.EU.), and Switzerland. HostFrye has
certified that it adheres to the Safe Harbor Privacy Principles of notice,
choice, onward transfer, security, data integrity, access, and enforcement. HostFrye's
Safe Harbor Certification can be found here https://www.export.gov/safehrbr/list.aspx.
More information about Safe Harbor principles can be found here http://www.export.gov/safeHarbor/.
We
are committed to protecting your privacy
We collect the minimum amount of
information about you that is commensurate with providing you with a
satisfactory service. This Policy indicates the type of processes that may
result in data being collected about you. The purpose of this Privacy Policy to
enable you to understand which personal identifying information
("PII", "Personal Information") of yours is collected, how
and when we might use your information, who has access to this information, and
how you can correct any inaccuracies in the information. To better protect your
privacy, we provide this notice explaining our online information practices and
the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available on our website.
Information
Collected
We may collect any or all of the
information that via both automated means such as communications profiles and
cookies. Personal Information you give us depends on the type of service,
support, or sale inqury, and may include your name, address, telephone number,
fax number and email address, dates of service provided, types of service
provided, payment history, manner of payment, amount of payments, date of
payments, domain name, credit card or other payment information. The financial
information will be transferred only be used to bill you for the products and
services you purchased. If you purchase by credit card, this information may be
forwarded to your credit card provider. All sensitive information is collected
on a secure server and data is transferred . When transferring personal
information a security icon will appear in your browser.
Information
Use
This information is used for billing
and to provide service and support to our customers. We may also study this
information to determine our customers needs and provide support for our
customers. All reasonable precautions are taken to prevent unauthorised access
to this information. This safeguard may require you to provide additional forms
of identity should you wish to obtain information about your account details. HostFrye
may email its monthly newsletter to the primary contact e-mail on file, but
customers are able to opt out of this newsletter at any time.
Log
Files
We use IP addresses to analyze
trends, administer our site and servers, track access, and gather broad
demographic information for aggregate use. IP addresses are not linked to
personally identifiable information. It is possible that personal information
about a customer may be included in the log files due to the normal functions
of IP addresses and Web browsing.
Cookies
Your Internet browser has the
in-built facility for storing small text files - "cookies" - that
hold information which allows a website to recognize your account. We use
cookies to save your preferences and login information, and provide
personalized functionality. You can reject cookies by changing your browser
settings, but be aware that this will disable some of the functionality on the HostFrye's
website. More information about cookies can be found at http://en.wikipedia.org/wiki/HTTP_cookie.
Disclosing
Information
We do not disclose any personal
information obtained about you from this website to third parties. We may use
the information to keep in contact with you and inform you of developments
associated with our business. You will be given the opportunity to opt out from
any mailing list or similar device. However, we may disclose aggregate,
anonymous data based on information collected from users to potential partners,
our affiliates, and reputable third parties. We take all available measures to
select affiliates and service providers that are ethical and provide similar
privacy protection to their customers and the community. We do not make any
representations about the practices and policies about these companies.
Correcting/Updating
Personal Information
If a customer's personally
identifiable information changes, or if a customer no longer desires our
services, we will endeavor to provide a way to correct, update or remove that
customer's personal data in our records. In most cases, this can be achieved
via our billing system. Otherwise, please
contact us at Sales@HostFrye.com
Opt
Out & Modifications
By default, customers do receive any
voluntary system updates, such as the newsletters, invoices, and mailings. Any
customer who voluntarily receives these updates may unsubscribe at any time.
Customers may not opt out of possibly receiving important system notifications,
in the rare event that such notification would be necessary.
Security
HostFrye.com uses technical security measures to
prevent the loss, misuse, alternation or unauthorized disclosure of information
under our control. HostFrye.com
uses security measures including and not limited to: physical, electronic and
managerial procedures to safeguard and secure the information we collect
online. When we ask customers or users to provide financial information (such
as a credit card number) that data is protected using Secure Sockets Layer
("SSL") technology.
Data
and Information Submitted to Another Person or Entity on Our Network
As mentioned above, HostFrye.com
collects certain data and confidential information from customers relating to
our web site hosting and domain registration services, and this Privacy Policy
applies only to that data and confidential information submitted to us. This
Privacy Policy does not apply to, nor does HostFrye.com certify EU Safe Harbor compliance
regarding, data or confidential information that is submitted to another person
or entity for whom HostFrye.com
may provide hosting or domain name registration services, but regarding which
we exercise no authority or control. An independent evaluation of that person
or entity's own privacy policy and EU Safe Harbor compliance should be made
before submitting data or confidential information to them.
Compliance
with Laws and Law Enforcement
We cooperate with government and law
enforcement officials to enforce and comply with the law. We will disclose any
information about Users upon valid request by government or law officials as
we, in our sole discretion, believe necessary or appropriate to respond to
claims and legal process (including without limitation subpoenas), to protect
your property and rights, or the property and rights of a third party, to
protect the safety of the public or any person, or stop activity we consider
illegal or unethical.
Changes
to this Policy
Any changes to our Privacy Policy
will be placed here and will supersede this version of our Policy. We will take
reasonable steps to draw your attention to any changes in our Policy. However,
to be on the safe side, we suggest that you read this document each time you
use the website to ensure that it still meets with your approval.
Enforcement
and Dispute Resolution
HostFrye.com has established internal mechanisms
to verify its ongoing adherence to its privacy policy, including the Safe
Harbor Principles. HostFrye also encourages individuals covered by this privacy
policy to raise any concerns about our processing of personal information by
contacting HostFrye.com
Contacting
Us
If you have any questions about our
Privacy Policy, or if you want to know what information we have collected about
you, please email us at Support@HostFrye.com. You can also correct any
factual errors in that information or require us to remove your details from
any list under our control.